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CONNECTCAR: CONNECTING NOTHING

P. en ik namen een abonnement bij ConnectCar. Een eigen auto hebben we niet nodig, maar af en toe is het best handig om er eentje in de buurt te hebben. En er is een ConnectCar-parkeerplek precies voor onze deur, dus een uur rondrijden op zoek naar een parkeerplekje was verleden tijd! Wij waren een paar maanden fan van ConnectCar. Wij reden overal naartoe! Wij hielden van dit systeem. Wij hielden van onze parkeerplek! Maar aan alle geluk komt een einde en dat einde kwam voor ons vorige week, toen de pa van P. z’n verjaardag vierde. We reserveerden de ConnectCar keurig van 14.00 tot 1.00 en wij liepen de deur uit met een paar zware tassen zelfgemaakte hapjes. Wij deden de deur op slot en stonden toen ineens op een lege parkeerplek. “Hè? Waar is die auto nou?”, vroeg ik onnozel. “Die zal degene voor ons wel niet hebben teruggebracht”, zei P. pissig. “Wel, godverdegodver”, zei ik. “En nu?” P. besloot te bellen met ConnectCar. Ja, nee, ja, nee, degene voor ons had de auto waarschijnlijk niet op de juiste plek gezet. En ja, nee, ja, nee, hij had ook niet doorgegeven waar de auto dan wel stond. En ja, nee, ja, nee, dat was heel vervelend. Maar we konden naar de Brouwersgracht lopen, daar stond een andere ConnectCar, die konden we wel pakken. “Ja, flikker op, dat is 20 minuten lopen met die 3 kilo saté en gehaktballetjes”, zei ik, “moet ik op m’n hakken van 12 centimeter nu boeten omdat een of andere klootzak onze Opel Corsa niet op de juiste plek heeft teruggezet? Hell no!” Ook P. werd nu écht boos en hij belde terug: “Wij nemen een taxi en die kosten die verhalen wij op degene die de auto niet heeft teruggebracht.” Moesten we maar doen. Dus dat deden we. En een paar dagen later belde P. weer naar ConnectCar. Hoe het nou precies zat. En vooral hoe het nou precies zat met die 65 euro die wij hadden betaald voor een taxi van Amsterdam naar Mijdrecht. “Wat?”, brieste P., “Dus de persoon voor ons krijgt alleen een boete van 25 euro?” Ja, dat waren blijkbaar de regels. En hij kreeg een waarschuwing. En naar onze taxikosten van 65 euro konden we fluiten. Maar de volgende keer dat we een ConnectCar leenden hoefden we alleen de benzinekosten te betalen. Geen reserveringskosten. Fijn hè?! Heel fijn! En bedankt. Het systeem van ConnectCar bestaat bij de gratie van eerlijke mensen. En laten er daar nou net te weinig van zijn.
www.connectcar.nl

Dit vind je misschien ook leuk...

33 reacties

  1. Aukje schreef:

    Nu maar een abonnementje op Green Wheels dan?

  2. Rutger schreef:

    Je kan het beter niet-connect-car noemen.

  3. Kaat schreef:

    Hé een titel zonder je naam er in!

    Wat een toestand wat een toestand. Je zou maar je doodzieke moeder moeten ophalen uit het ziekenhuis of zo.

  4. Cindy schreef:

    Wat slecht zeg! Volgende keer bij je klacht even je weblog vermelden en het bezoekersaantal, en dan kijken of ze ineens wat schappelijker zijn ;)

  5. RM schreef:

    Wat een tegenstellingen.
    De ene dag moeder Teresa en de volgende dag zonder een enige vorm van meedogen de hele boel bij elkaar schelden omdat JIJ toevallig niet de auto krijgt waar JIJ recht op hebt. Misschien had degene die de auto niet had terug gezet wel een hele goede reden….

  6. Luna schreef:

    @ RM: Nu je het zegt! Misschien had die man van die ConnectCar misschien wel die zwerver met die hond dood gereden en durfde hij daarom de auto niet op z’n plek terug te zetten!

  7. MvM schreef:

    Ik zou me eerder zorgen maken over het feit dat je geen 20 minuten op hoge hakken kan lopen. Wel erg amateuristisch.

  8. seriouzz schreef:

    misschien was de zwerver met de hond ook lid van ConnectCar en leid een dubbelleven?

  9. Janssen schreef:

    Ach ja,de ene dag een pluim in je popo en de andere dag een schop onder je hol.:)
    het zijn maar woorden……maarre,je heb gelijk hoor Chantall,afspraak is afspraak,zonder dat kan zo’n bedrijf niet bestaan,word het chaos…

  10. RM schreef:

    @ Luna: Ik denk het….

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